Absolutely poor service and the worst medical sch

I have been having issues for 2 claims and you people have been no help whatsoever. On Monday a lady called me and told me that my claims will be sorted out after explaining to her my problems with you people but yet again you IDIOTS ask me for the same documents i have sent to you several times. I am very unhappy with the level of customer care you provide and i think Discovery health is the worst medical scheme in RSA.<br> <br> There are 2 claims that need to be paid to me. <br> <br> The first is for a consultation to Dr Beka. I have attached the invoice where he clearly wrote that i should be paid but you people just do not understand that. See my credit card statement for the transaction.<br> <br> The other is for Dr O Hanlon which i have also paid and he has stamped on the invoice to pay me back but you IDIOTS again do not understand. Part of this claim was pad to me but i am awaiting the other R285 that needs to be pad to me.<br> <br> Please do not get 1000 of your useless staff to call me. I want to deal with a single person.