Absolutely Pathetic Service

<p>This is my second post on here and it is unbelievable that I have to do this again!!! We pay so much of money to Discovery yet they can't even respond to queries, they have *********** staff who simply act as if they are going to resolve a matter but don't!! A lady by the name of Sirgree was supposed to assist my parents with their claim from Discovery. She said she would handle it after the first time I complained on hello peter. She called them once and never again! Three weeks have passed! No feedback! Nothing! Is this the kind of service we can expect from Discovery always? If this is the case, then we might as well move over to a medical aid who has the time and decency to respond to client queries!</p>