Absolutely ***********

I ended my membership to join my new husband's.<br> <br> I was advised that I had to make a payment arrangement for the outstanding medical savings amount. No problem. Agreed upon an amount via telephone, the amount was R320.24 x 4, I heard R300.00 x4. They never confirmed.<br> <br> With the change in membership my address change as noted on my new plan. My email on which I receive my card statements stayed the same, it has always been the primary method for contact.<br> <br> With reference to the the payment arrangement: never was I told what the process would be if I was to default - three letters being sent to my old address... <br> <br> I didnt receive mail to my new address , received payment confirmations every time I did a transfer of R 300.00 They had my current address on my new membership I understood everything to be in order. Not once did I receive correspondence via email or sms about the R 20.24 that I was \defaulting"on.<br> <br> To my shock and horror I find out after applying for a house to rent I now have a default of R 381 against my name. Apparently my fault"