CP
Charnay P
1 reviews | Active since Oct 2022
05 Oct 2022, 15:44
Absolutely Disappointed
I am actually still in shock as to the treatment we received from Discovery Health. They basically called my mother and myself ***** for apparently not disclosing a pre-existing condition. The reason my mom went to the doctor was to find out what was wrong as she did not even know she had any sort of condition hence no disclosure required. They basically told us that they do not want us as members and immediately without any further consideration cancelled our Medical Aid. I have never in my life been treated so badly.. I am sure prisoners that have committed crimes are treated better.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
06 Oct 2022, 08:01Dear Charnay P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Oct 2022, 08:01
Official
Dear Charnay P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Oct 2022, 10:55Dear Charnay P
We’ve responded to your complaint.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Oct 2022, 10:55
Official
Dear Charnay P
We’ve responded to your complaint.
Regards
Discovery Health Servicing Team
