Absolute Worst Medical Aid

I have experienced consistently horrible service from Discovery Health. I am on a Discovery Health plan through work. I have recently had to get x-rays and an ultrasound done, and before going to do this I called to confirm whether the plan would cover this and whether there would be any co-payments I would have to make. I was referred by my preferred GP and went to the Radiology lab on their list. I was assured that as long as the scans were in black and white, all was in order. The plan would cover, I would not have to pay extra. The was no mention of codes or anything else. Now 3 months later, I find out that I have to pay the full amount of the scans out of my pocket as the codes of the scans done, are not covered. This is not the first bad experience I have with Discovery Health, only the latest. I will advise everyone I know never to join them.