Absolute poor customer treatment

when it comes to a health care professional that has more rules than paying claims is this company - if i had to calculate premiums taken for the last 12 years versus my recent and very first-time admission to hospital - and refusal to pay advising me about protocol ... then i can rather have all my premiums minus what has been claimed. The reviews say it all everyone complaints about this company - i have absolutely no trust in this company at all, when it comes to taking care of their clients.

please do not even contact me ....