Absolute pathetic service by KeycarePlus

Absolute pathetic service by Keycare Plus, specific income verification. I submitted all document, numerous calls and every agent add more documents required. Specific agent Lee Adams starting shouting at me. I had to repeat info 3 times. Reference numbers: *** *** *** *** *** *** *** ***

I called the keycare plus number *** I called 4:45 and the line went dead. Pathetic. is all I can say.

Maybe I must change from medical aid rather that struggling every year with these issues. I know that the system close tonight and for sure you going to deduct R3400 from my account instead of R2000. I am pensioner getting ONLY R9910.