SS
Shan S

1 reviews | Active since Jul 2020

25 Feb 2026, 14:02

Above and beyond the expected service delivery!

I’d like to commend one of your exceptional brokers, Prashin Mohanlall. I was trying to join vitality active in order To qualify for a reduced gym membership and needed to sign up for discover life insurance in order to qualify. I was flagged for a health incident that I did not have in 2014. Prashin did everything in his power to clear my name, even though admission was over 12 years ago and hospitals had no records. I would like to commend him for his exceptional professionalism, perseverance and dedication to client service. He resolved the matter urgently and was able to activate my vitality active promptly. I am enjoying the discovery client benefits! Please also send to executive @ ***

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Replies (1)
Discovery Health
Discovery Health's reply26 Feb 2026, 07:34
Official
Dear Shan S

Thank you so much for taking the time to give us your positive feedback. 
   Regards Discovery Health Servicing Team