AM
Ash M

1 reviews | Active since Aug 2024

19 Sept 2025, 21:53

A very unhappy client.

I have jot received any communications about why you have approved my cancer treatment and then canceled it because uou think its non disclosure.

I have been a customer of yours for more than 10 years with no history of this, this is **************! I need chemo, surgery and radiation and your have refused me of this in a desperate time of need.

Please can you approve my treatment asap as I have never missed any payments? And I have a broker who doesn't even communicate with me but still gets paid commission for having me on his books. Uourl to good to take money but cannot honor your clients request!

0
Replies (2)
Discovery Health
Discovery Health's reply22 Sept 2025, 07:32
Official
Dear Ash M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Sept 2025, 11:38
Official
Dear Ash M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team