SJ
Samkelo J
1 reviews | Active since Feb 2017
04 Mar 2021, 12:59
A TERRIBLE MEDICAL AID.
Discovery cannot assess claims individually. If it does not fit the protocol. They do not pay for it. They declined my application for a CPAP titration test because it was last done 3 years ago. There is no clinical reasoning behind this. VERY!VERY DISAPPOINTING! I THINK DISCOVERY CONSULTANTS SHOULD DISCUSS WITH THEIR DOCTORS BEFORE DECLINING. THEY MAY SAVE A LOT OF MONEY. THAN BLINDLY FOLLOWING PROTOCOL.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
04 Mar 2021, 14:46Dear Samkelo J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Mar 2021, 14:46
Official
Dear Samkelo J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Mar 2021, 11:28Dear Samkelo J
We have contacted you regarding your query.
Regards Discovery Health Servicing Team
We have contacted you regarding your query.
Regards Discovery Health Servicing Team
Discovery Health's reply05 Mar 2021, 11:28
Official
Dear Samkelo J
We have contacted you regarding your query.
Regards Discovery Health Servicing Team
We have contacted you regarding your query.
Regards Discovery Health Servicing Team
