A SURNAME CHANGE REQUEST NOT DONE

ON THE 16/11/15 I SENT A SURNAME CHANGE REQUEST AND WAS PROMISED THAT BY THE 20TH I WILL HAVE THE NEW CARDS HOWEVER WHEN I CALLED TODAY THE SURNAMES WERE NOT CHANGED AND THE CARDS WERE NOT REQUESTED. THE LADY THAT I SPOKE TO WAS NOT BOTHERED AT ALL ABOUT THIS AND AFTER ME EXPALINING TO HER WHAT HAPPENDED SHE STILLL HAS THE NERVE TO ASK ME \ WHAT DO YOU WANT ME TO DO???""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;523610;357;16;2;0;1;0;0;2;16/01/04 11:07;68;NULL;16/01/01 11:55;16/01/01 9:59;Debited twice ;8,90E+12;;***;I am fuming and find it unacceptable that my account has now been debited twice. I have two kids and can't afford for this to happen especially in the new year. It's disgusting and totally unacceptable ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908357;786077;9;2;0;1;0;0;2;16/01/04 9:37;68;NULL;16/01/03 10:20;16/01/03 8:29;Claim rejected when I was not given proper info;9,30E+12;;***;I took out a contract with Autopage Pavilion for the S6 Edge+ in the beginning of November and was told by Preglan that Autopage doesn't offer insurance on devices. A week or so later I go back to the store to insure my device and Preglan assists again by connecting the insurance (with Finrite) on the system (he gave me NO paperwork to sign).<br> My phone was ****** in December and when I went through to claim, I was told that insurance rejected it because the contract sim was not in the phone. I was not told it has to be used 24/7 for the insurance to be valid, nor did I have documents to read up on at home.<br> Preglan coincidently resigns and cannot be contacted.<br> As a person with common sense, if I was told about the clause regarding the contract sim, I would abide by it because R14000 is a lot of money to let go down the drain.<br> I was told by a store assistant that the claim will be re-submitted and feedback to follow 7-14days but still no news. No one has contacted me since.<br> I refuse to pay R629 for 22 months for no device.<br> Can the underwriters at Finrite please sort out this claim ASAP...<br> I was not at fault nor did I ask for my device to be ******.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936639;807;14;2;0;1;0;0;2;16/01/07 7:26;68;NULL;16/01/05 8:00;16/01/06 6:18;Freezer sold but had no stock upon delivery;;;;Game Welkom sold us a freezer on the 23th of December 2015. Sales told us their where still 5 freezer in the storeroom available. <br> Delivery was scheduled and promised for the 24th of December 2015.<br> When we called at 16:00 to inquire why the delivery was not made, they could first not find our details.<br> After a call back they confirmed that there is NO freezers available. Not even one. <br> Delivery now was rescheduled to the 30/12/2015. No delivery again.<br> We called yesterday. After we were redirected about three times, called back three times we where informed their are no freezers available and they are not able to find us one. We then requested a refund, the response they will call back as the person responsible is not at office at that moment. We are currently waiting for our refund. <br> This is utmost poor services as we could have bought a freezer at another store had Game informed us on the 23th already that they did not have stock.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936846;719227;6;2;0;1;0;0;2;16/01/08 8:35;68;NULL;16/01/07 9:15;16/01/07 7:27;Horiffic Service Experience Ever;8,31E+12;Kupiwa/Sebastian/MFC;***;Debtbusters I personally would advise an individual not to sign up with any debt counsellors as you are stuck in the debt for your life. I made the debt settlement I had via debt busters unfortunately my car debt was included in the mix when I asked specifically not to include the car as I was paying it normally with no months skipped or anything. Spoke to Sebastian in the contact centre and re assured me that once I make a full payment of the credit card all will go to normal. I made the settlement in Dec 2015 and guess what am still getting a run around about my car installments. Called MFC and unfortunately they said am stuck under debt review till the amount is fully paid up. Currently looking to buy a house I cant because of the debt review. Now I have to go to court to get the court order in order to be issued with an ITC certificate. I am having a misserable and bad experience that I never thought I'll experience in my life. No one wants to help as they sending me from pillar to post. Now am listed on every financial institution I cannot do anything at all. At this present moment I want debt busters to fix this mess. I want my life back. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937751;30;9;5;0;1;0;0;5;16/01/20 11:43;68;NULL;16/01/08 12:25;16/01/08 10:35;GREAT ATTITUDE;***1;BERNARD WOLVAARDT;***;The assessor made it easy for me. He explained the process and the findings he noted during assessment. He is very friendly and thanks for that.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938130;857442;16;2;0;1;0;0;2;16/01/14 8:51;68;NULL;15/12/15 5:14;16/01/10 7:43;MR PRICE MOBILE PRESTIGO;7,71E+12;MOHALE MM;***;I GOT 7'' PRESTIGO TABLET FROM MR PRICE MOBILE THROUGH TELECOMMUNICATION BY THANDEKA FROM MR PRICE MOBILE FROM DURBAN BY I LIVE VEREEINIGING, IT WAS DELIVERED TO ME ON OCTOBER, I DON'T REMEMBER THE DATE, I ACTIVATED IT ON THE SAME DAY. IT REFUSED TO SWITCH ON THE 15TH OF DECEMBER.<br> <br> IT TOTALLY OVER HEATED. I COULD NOT TOUCH IT BECAUSE IT WAS EXTREMELY HOT. NOW IT JUST DEAD. NOTHING AT ALL.<br> <br> I'M STILL PAYING IT WITH R150 PER MONTH, I'M GREATLY DISAPPOINTED BECAUSE I'M USING IT FOR SCHOOL WORK.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938401;708013;18;2;0;1;0;0;2;16/01/13 13:25;68;NULL;16/01/11 13:39;16/01/11 12:17;Faulty router ;8,60E+12;Tashreeq ;***;I received my router on the ninth of December. Tried to get it activated I was told it would take 72 hours to be activated. After 72hours it was still not activated. I tried calling sell direct and filled to speak to anyone. I called telkom and they advised sell direct needs to activate the sim. I spoke to an agent who advised she will call me back once the sim Is activated. I spoke to tashreeq today who was condescending to me saying he is the best at what he does and him nor sell direct will be able to assist with my query. I asked for a manager and he said no one is available. My main concern is that I received a faulty device and did not notify sell direct within 5days. I received the device on the 9th December and apparently got activated the 18th December. How am I supposed to know the device is faulty? I don't want the device to be repaired, I want a new device. There is no usage on the account. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;620337;533;25;2;0;1;0;0;2;16/01/15 15:37;68;NULL;16/01/13 16:20;16/01/13 14:29;If only proper customer service can be given;;No name badge;;My first time visiting the postnet at westwood with a smile however I stand at the counter being the only person there only to have the lady start talking with me and rudely attending to another client whom walked in, whilst i was still busy telling her what I needed done! How rude !!! Then I address what happened and she tells me not to tell her how to do her job. If I am the first client in and she is busy with me what kind of customer service is it to me for her to completely stop me and help some1 else without even informing me that i should wait. I believe her attitude and poor customer service is pathetic. The manager sitting right there didn't even attend to the issue when she back chatted me. Hows that for postnet service!!!! They can't even live by there ode to clients at this westwood branch. Rude and Pathetic!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;940538;823422;12;2;0;1;0;0;2;16/01/18 8:35;68;NULL;16/01/15 0:00;16/01/16 7:27;Breach of contract ;9,01E+12;;***;On Monday, 11 Jan 2016 I spoke to one of your agents can't remember the name) wanted to join affinity health. Ask him to call me again end of the month coz I can only afford the debits on the 1st of feb. he insisted I join then and the billing would only go through on the 1st of fen, I was ok with that because I asked him time and time again if he was certain. He confirmed. To my surprise yesterday 15 Jan, affinity health debited R199 and R769 off my empty bank account. Now I have no idea how I'm going to agree on something else with you guys and you'll carry on with the opposite. Your agents will not get commission on doing what suits them.. I'm furious right now coz we had agreed on the first now I find my self in an unplanned position. I need whatever amount of money taken by affinity from my account returned ASAP. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;*****4;353;5;2;0;0;0;0;2;16/01/18 10:06;68;NULL;16/01/17 10:48;16/01/17 8:58;Paying lots of Money for MNET, but getting KykNET;;;;MNET/Multichoice is asking allot of money to only have MNET as a channel. However whenever Im watching, MNET hardly shows MNET, but mostly KYKNET. If I wanted KykNet , I would take a less expensive DTSV option. Why it there a worthless radio show on MNET in the mornings? Just as you want to start watching TV at night, they show Binnelanders? Sunday - its 11AM and they have only showed KykNET so far this morning!<br> <br> If you want to ask allot of money for a product, fine, however then you should not supply an \""inferior\"" product! """