AS
Andre S

1 reviews | Active since Jan 2011

01 Nov 2022, 11:04

A SIMPLE REQUEST TO COMPLICATED FOR DISCOVERY TO UNDERSTAND

I'm trying to swop around the main member and the beneficiary. I've filled in the forms, sent it now twice to discovery with all the documents needed. Bank statements, ID's, application form, name change docs ect..... Today i get the form again saying i must fill it in!!!!!! THE FORM I HAVE ALREADY FILLED IN!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply01 Nov 2022, 12:28
Official
Dear Andre V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply01 Nov 2022, 13:49
Official
Dear Andre V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team