NVDL
NICO VAN DER LINDE

1 reviews | Active since Jan 2026

18 Feb 2026, 10:24

A senior member asking for help.

Still giving you 5 stars. BUT: As a senior person with limited IT knowledge, I find it very difficult and daunting to access your system. Can you not create a number esp for seniors, to phone and speak to an agent - please? We are very worried what is going to happen when we need help. You all know your system - we not. Kind regards.

0
Replies (3)
Discovery Health
Discovery Health's reply18 Feb 2026, 12:24
Official
Dear NICO VAN DER LINDE

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
NVDL
NICO VAN DER LINDE's update18 Feb 2026, 12:45
Reviewer Update
Thank you for responding.
Discovery Health
Discovery Health's reply19 Feb 2026, 14:45
Official
Dear NICO VAN DER LINDE

We have been in touch with you to answer your comments. 

Regards Discovery Health Servicing Team