NV
Nadine V

1 reviews | Active since Mar 2018

03 Jan 2024, 12:05

A F R A U D U L A N T business!

I have been trying for over a wekk to get hold of anyone at Discovery and every department is avoiding accountability.

A broker appears on my profile who I have never heard of. The premium increase by R2000 overnight with no changes to my plan.

Discovery Key Care staff claim they have the right to change a premium amount at will anually but cannot justistify the exhorbitant increase.

It seems they are all justifying f r a u d and no one will get back to me with any explanation.

I am so tired of back and forth with this business there is something very wrong at this company and there is a seroius need for intervention.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Jan 2024, 13:29
Official
Dear Nadine V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jan 2024, 16:19
Official
Dear Nadine V

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team