A bunch of *******!

I am absolutely appalled at the lack of integrity Doscovery Health has. I cancelled my medical aid on 3/08/21 due to immigration. They sent an email for confirmation to which I rep**** my reason and agreed that they cancel effective 31/08/21. They have proceeded to debit R10000 from my bank account over the last four months without my consent while I live and work in New Zealand! I have never come across such note that *******. After requesting this be rectified because someone obviously didn’t do their job and I want my money back as I no longer require their services I have been given the run around. I am furious! A bunch of Flippen *******!