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Discovery health is the worse medical aid. I phone Discovery on the 13 Oct to confirm that my above threshold benefit is available, the consultant confirm 3 times that I can go to the Dr and that Discovery wil pay. Few days after my visit I received outstanding account from my Dr. I phone Discovery and ask them to listen to the call on the 13 Oct were they confirm that I can see my Dr. I ask for a manager and they put me through to consultant that pretented to be a manager Megan Valaydon. She confirm that Discovery was at fault and they will fix the system and sort out the accounts. I had to phone for 2 weeks and got promises that the problem will be fixed. Nothing happend. Then I got hold of Lauren Seproo also "manager". She confirm after listening to the call that Discovery did say I can use my above threshold benefit. Today Lauren Seproo phone me back and said that her team leader Brendon decline my request and will not pay my account. Lauren is the manager but need to ask the team leader permission? Why do we pay so much every month for that?