8 Years loyalty not enough?

<p>I joined Discovery Health as a member in 2008, since then I was admitted to hospital once for a few stitches and recently my son was admitted for bronchitus and a viral infection. </p> <p> </p> <p>Upon admission everything was pre-approved and all seemed to be in order, however upon departure after six long days of my son's stay at the hospital we stopped at the pharmacy to collect some anti-biotics and a various other medicines perscribed by the doctor. </p> <p> </p> <p>I was informed by the assistant in the pharmacy no transactions could be processed as my medical aid was suspended, over and above this every transaction whilst in the hospital was declined and now for my account, thank you discovery you have proved why I will never be a Discovery Customer ever again.</p> <p> </p> <p>According to Discovery Call centre agent, "sorry sir your Discovery membership has been cancelled" my previous employer had cancelled their payment for March and Feb 2017 on the 28th of March.</p> <p> </p> <p>I only want to Discovery two questions </p> <p>1) Discovery do you not require a full 30 days notice upon cancellation ?</p> <p>2)Has my loyalty of almost 8 years of support not been enough ? </p> <p> </p> <p>My medical aid membership had one stay in the hospital over the 8 years I was a member and you failed me and my family, I have made numerous attempts to get some answers and as it stands Discovery have yet to answer a single query.</p> <p> </p> <p>I am disgusted at your awful display of customer service.</p>