CJ
Charlene J
1 reviews | Active since May 2024
08 May 2024, 19:33
7 year old has to endure poor quality of life due to poor decision making
I have been a discovery health member from 2007. I am utterly shocked, disappointed and heart-broken. My 7 year old girl has Myopia and needs Miyosmart lens to stop the progression. She is currently a -6, and i get told by a consultant today, please use your savings as myopia is not a PMB. Utterly disappointed if my kid progression worsens she could end i with glucoma or cataracts. This is clearly indicated by her doctor.Where is the logic in this? All i am asking is for discovery to meet me half-way. Imagine, this poor kid quality of life is affected and i utterly do not think its fair for discovery to show no compassion.
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Replies (3)Discovery Health's replyOfficial
09 May 2024, 06:59Dear Charlene J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 May 2024, 06:59
Official
Dear Charlene J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
CJ
Charlene J's updateReviewer Update
09 May 2024, 07:04Come on Discovery do you want a 7 year old to go blind due to poor decision, imagine use your savings, gee wiz what savings?
CJ
Charlene J's update09 May 2024, 07:04
Reviewer Update
Come on Discovery do you want a 7 year old to go blind due to poor decision, imagine use your savings, gee wiz what savings?
Discovery Health's replyOfficial
10 May 2024, 14:30Dear Charlene J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 May 2024, 14:30
Official
Dear Charlene J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
