CJ
Charlene J

1 reviews | Active since May 2024

08 May 2024, 19:33

7 year old has to endure poor quality of life due to poor decision making

I have been a discovery health member from 2007. I am utterly shocked, disappointed and heart-broken. My 7 year old girl has Myopia and needs Miyosmart lens to stop the progression. She is currently a -6, and i get told by a consultant today, please use your savings as myopia is not a PMB. Utterly disappointed if my kid progression worsens she could end i with glucoma or cataracts. This is clearly indicated by her doctor.Where is the logic in this? All i am asking is for discovery to meet me half-way. Imagine, this poor kid quality of life is affected and i utterly do not think its fair for discovery to show no compassion.

0
Replies (3)
Discovery Health
Discovery Health's reply09 May 2024, 06:59
Official
Dear Charlene J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
CJ
Charlene J's update09 May 2024, 07:04
Reviewer Update
Come on Discovery do you want a 7 year old to go blind due to poor decision, imagine use your savings, gee wiz what savings?
Discovery Health
Discovery Health's reply10 May 2024, 14:30
Official
Dear Charlene J

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team