6 Months and still no replacement

I am quiet irritated and annoyed at the service experienced by Discovery over my Medical Aid replacement card.<br> I requested a replacement in May after my card was ****** and almost 6 months down the line and logging requests to the company for a replacement I have still not received my card. I am quiet frustrated of being inconvenienced every time i have to go to a pharmacy or doctor and having to try and prove my identity without my card. I think the service or lack thereof is actually quiet pathetic.<br>