1 reviews | Active since Nov 2016

19 May 2017, 11:27

5 month application process

<p>In January 2017 I submitted a form to apply for medical aid with discovery and mainly for the reasons that our company works with discovery.</p> <p> </p> <p>I have been sent from pillar to post since then to a point where I had to reapply all together again. I was asked to do a medical report which I did and there were queries which I went back to do all this at my own expense. Today after 5 months I get a call to go back to the Dr and the Dr to fill in one more question in which will be at my own expense. </p> <p> </p> <p>Please note they have been deducting money from my account for a medical aid I am supposedly still in the application process. </p> <p> </p> <p>All I need is to know if my application is approved or declined. Worst experience at the application level which is making me very skeptical about using this health insurance. </p>

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Replies (2)
Discovery Health
Discovery Health's reply19 May 2017, 12:29
Official

Dear lethabo-kgadima

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Medical Scheme

Discovery Health
Discovery Health's reply22 May 2017, 13:13
Official

Dear lethabo-kgadima

We have been in touch with you to answer your comments.

Regards
Discovery Health Medical Scheme