1 reviews | Active since May 2016

07 Aug 2017, 19:48

5 minutes no answer on call centre

<p>I need to update info and called ********** 877</p> <p>after 5 minutes of hearing apologies I rung off</p> <p>poor service discovery. That's a 15 Rand call with no answer</p> <p>not acceptable </p>

0
Replies (2)
Discovery Health
Discovery Health's reply08 Aug 2017, 12:14
Official

Dear andrew-jones-phillipson

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Aug 2017, 12:59
Official

Dear andrew-jones-phillipson

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team