BE
Bianca E

1 reviews | Active since Nov 2016

11 Sept 2019, 14:20

40 year old woman required to remove 4 impacted wisdoms in chair or pay herself

I have been a member for years. I chose this plan as I have 100% hospital cover. I have recently found out that I have 4 severely impacted Wisdom Teeth. This came about after I had taken 5 courses of antibiotics this year. I am 40 years old and a female - DISCOVERY SAY DO IT IN THE CHAIR OR PAY R6000.00 yourself. The entire quote is only about R6300.00. When I joined this was certainly not the case and I would love to know when this changed ??? I would also love to know when Discovery medical aid went into the torture business as removing 4 severely impacted Wisdom teeth in a chair certainly is. I wonder if I get the next infection and it spreads to for instance my brain and I am admitted if I also have to pay the R6000.00 upfront - you Discovery are a farce - I have never had any pleasant interactions with you - although you have one with my bank account every month. I am launching a Social Media campaign detailing what you expect me to go through.

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Replies (3)
Discovery Health
Discovery Health's reply11 Sept 2019, 14:54
Official
Dear  Bianca Erasmus

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards
Discovery Health Servicing Team

BE
Bianca E's update11 Sept 2019, 15:37
Reviewer Update
If I am forced to have this procedure done unsafely and inhumanely in a chair then I will document it - because it will be gruesome and share it on all social media platforms. How do you expect someone to pay R6000.00 upfront for a procedure that costs that - when they have fairly comprehensive medical aid ? When did this change ? Sorry but I will not let Discovery get away with this. Please respond here - on a public platform.
BE
Bianca E's update25 Sept 2019, 13:17
Reviewer Update
No reply here Discovery ?