1 reviews | Active since Feb 2017

05 Aug 2020, 08:56

4 weeks waiting for feedback

Been waiting for a month to get new membership. 3 times they sent the wrong forms. Says turnaround time is 48 hrs. NEVER calls back. Ive5 spent about R50 on airtime calling THEM. ALWAYS a new excuse. They are the best option for me at this stage. Cheapest rate for umemployed person. I needed cover as from 1 Aug. NO COVER. Very dissatisfied

0
Replies (2)
Discovery Health
Discovery Health's reply05 Aug 2020, 14:25
Official
Dear Jean-Louise du Plessis We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Aug 2020, 09:50
Official
Dear Jean-Louise du Plessis

Please check your emails for final feedback from us. Regards
Discovery Health Servicing Team