RD
Riaan D

1 reviews | Active since May 2017

06 May 2017, 08:21

4 WEEKS!!!! NO HELP

<p>My wife has been diagnosed with MND and suffers from hyper ventilation and high blood gas count. The specialist did numerous tests and decided that she needs a bipap ventilator ASAP.</p> <p>We have contacted discovery 4 weeks ago for an answer to fund the machine. We have provided them with the necessary documents and test results and still no answer. After phone call upon phone call we are still in no mans land with no answers. We have even spoken to a Manager in the Cronic department and still no joy! My wife suffers tremendously and we need this machine urgently. DO NOT use discovery Health as the service is very poor!!!! I am so disappointed in their assistance.</p> <p> </p>

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Replies (3)
Discovery Health
Discovery Health's reply08 May 2017, 09:19
Official

Dear dednamr

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply09 May 2017, 14:10
Official

Dear dednamr

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 May 2017, 14:11
Official

Dear dednamr

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team