4 MONTHS AND NO RESOLUTION OR CONTACT

Item: Discovery Health
Rating: 1
Author: Anthony K

I have been waiting for 4 months for a dispute to be registered and i need to get further treatment for my condition. It seems discovery is hiding behind SLAs to make sure that you lose interest in the case and give up. Completely useless!!! It would be better to save your premiums under your matress than use this company.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 Jan 2021, 07:31

Dear Clive

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply20 Jan 2021, 07:31

Official

Dear Clive

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

21 Jan 2021, 17:43

Dear Clive

We have contacted you to provide interim feedback on your concern.

Regards

Discovery Health Servicing Team

Discovery Health's reply21 Jan 2021, 17:43

Official

Dear Clive

We have contacted you to provide interim feedback on your concern.

Regards

Discovery Health Servicing Team