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I’m posting this as long discussions on the phone that added up to hours of fruitless discussions have achieved nothing. Firstly the woman I spoke to from Gap Cover was rude and unhelpful whilst the Discovery Health agent could not explain the error. I had to delete the Apps and download again from the IStore yet the error remained. In March we changed the main member from me to my wife. It took some time and several phone calls to get this done. The Gap Cover then correctly moved the policy holder to my wife including her bank account for the premiums. For reasons no one knows and the Gap cover individual imp**** we were somehow at fault, my app starting showing me as the Gap Cover policy holder and Discovery still insists on debiting my bank account not my wife’s. We no longer have the faintest idea how to get Discoveru to fix this. We cannot tolerate yet another lengthy phone call going through the options and repeated advice before being put through to an agent and having exactly the same conversation we’ve had several times already. Sheer incompetence.