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kaileen N
1 reviews | Active since Mar 2026
17 Mar 2026, 13:09
30MINTUE WAIT AND NO ANSWER!
Its absolutely pathetic to wait 30mins without single person answer the phone to assist with income verification. I've emailed, logged documents online. The medical aid s fast to decline important specialist visits and increase rates on scheme but you can never get a hold of them.
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Replies (2)
Discovery Health's replyOfficial
18 Mar 2026, 06:35Dear Kaileen N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply18 Mar 2026, 06:35
Official
Dear Kaileen N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Mar 2026, 20:17Dear Kaileen N
We have been in contact with you. Regards Discovery Health Servicing Team
We have been in contact with you. Regards Discovery Health Servicing Team
Discovery Health's reply19 Mar 2026, 20:17
Official
Dear Kaileen N
We have been in contact with you. Regards Discovery Health Servicing Team
We have been in contact with you. Regards Discovery Health Servicing Team