3 weeks, 5 escalation lies, 8 call back lies, 4 separate complaints, 0 ****s given

<p>For 3 weeks now, depleting my months air time, calling over and over again being told the non functional claims feature of the app is working while simultaneously failing to capture claims correctly. <br /><br />Every single useless agent that calls tells me the issue will be escilated, that the will ask the web department and call me back, that they will process my claims THAT IVE BEEN SUBMITTING FOR 2 ****ING MONTHS NOW. <br /><br />Do I have to drive to the offices to have someone actually do their job?</p>