1 reviews | Active since Mar 2012
3 Months later - STILL no response!
<p>I should never have moved to Discovery! They have the absolute worst customer service that I have ever experienced!!! It has been 3 months since I queried my husband's chronic medication with them, yet I still have no answer! I phone them about 2-3 times per week and they always promise to phone me back with feedback the next day... STILL waiting for those calls!! Do yourself a favour and STAY AWAY FROM THIS COMPANY!!!!!!!!!! They have absolutely NO idea what customer service is!!</p>
Dear StopPoorService
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear StopPoorService
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
The same old standard reply which means absolutely nothing to me! I am not interested in an apology, I just want some service!
The same old standard reply which means absolutely nothing to me! I am not interested in an apology, I just want some service!