1 reviews | Active since Nov 2016
3 Days no medication and 3 Days no response
<p>Hi </p> <p>I am now on day 3 where no one from Discovery have bothered to assist me in sorting out the issue I have not having medication, I cannot believe that a company can treat a patient like that. . </p>
Dear lee-baxter
Thanks for bringing this matter to our attention.
We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear lee-baxter
Thanks for bringing this matter to our attention.
We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Thank you for only paying the doctor for which I haven't received my blood pressure medication. You didn't even try to resolve this problem.
Thank you for only paying the doctor for which I haven't received my blood pressure medication. You didn't even try to resolve this problem.
Spoke to Discovery.
The consultant tried calling around from the doctor only to still leaving me without medication and is unable to assist in me getting my medication. Absolutely pathetic service. :-(
Spoke to Discovery.
The consultant tried calling around from the doctor only to still leaving me without medication and is unable to assist in me getting my medication. Absolutely pathetic service. :-(
Dear lee-baxter
We have been in touch with you to answer your comments.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear lee-baxter
We have been in touch with you to answer your comments.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
I understand now that the package I took only covers me for a flu. The rest of the stuff is from my own pocket R1900 per month for potentially flu protection.
I understand now that the package I took only covers me for a flu. The rest of the stuff is from my own pocket R1900 per month for potentially flu protection.
Dear lee-baxter
We confirm that the Chronic Illness Benefit department has been in touch with you regarding your query.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear lee-baxter
We confirm that the Chronic Illness Benefit department has been in touch with you regarding your query.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Hi guys.
Thank you for trying to help resolve this matter. Can you please follow up with the doctor. I have done this 3 times today. I keep on getting responses from Discovery that stipulates "no decision" when trying to get the medication on chronic. This matter was still not resolved today, I still don't have any medication.
All efforts are much appreciated. I will be looking out for your communication.
Hi guys.
Thank you for trying to help resolve this matter. Can you please follow up with the doctor. I have done this 3 times today. I keep on getting responses from Discovery that stipulates "no decision" when trying to get the medication on chronic. This matter was still not resolved today, I still don't have any medication.
All efforts are much appreciated. I will be looking out for your communication.
Dear lee-baxter
We confirm that the Chronic Illness Benefit department has been in touch with you regarding your query.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear lee-baxter
We confirm that the Chronic Illness Benefit department has been in touch with you regarding your query.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
I got the approval letter finally this morning. What do I have to do next?
I got the approval letter finally this morning. What do I have to do next?
I have gotten my medication. Thank you
I have gotten my medication. Thank you