CB
Charmaine B
1 reviews | Active since Sept 2011
22 Mar 2023, 17:32
2022 and 2023 Self payment gap theft by Discovery Health
2022 and 2023 Self payment gap theft by Discovery Health Discovery horror with self payment gap theft! Many clients have been left with a doubled self payment gap the last two years with Discovery Health. The reason…their increases that they pro rata each year…they pro rata your savings account and then give the balance back to your savings account on 1 April but that’s after you’ve already paid the 50% extra. And guess what…they’re not going to give it back to you…it’s tough luck according to them. Their SPG reports are incorrect as they’re compiled manually! What a joke!!!
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
23 Mar 2023, 09:50Dear Charmaine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Mar 2023, 09:50
Official
Dear Charmaine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
30 Mar 2023, 13:01Dear Charmaine B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply30 Mar 2023, 13:01
Official
Dear Charmaine B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
