2 Weeks with no response to resolve Hospital Claim

<p>My Wife gave birth to our child last year November and a test done on our newborn for her hearing, in hospital, has not been paid by discovery yet we are on a plan with 200% hospital cover.</p> <p> </p> <p>I emailed ********** on the 22nd of February and have yet to receive feedback on the email or receive confirmation that the account has been paid.</p>