mS
megababe S

1 reviews | Active since Feb 2017

28 Dec 2023, 13:28

125% Premium Increase!

Discovery has increased the premium I am paying for my other from R1861 to R4192. That is an increase of 125,3%. I have been calling them since morning, calls lasting up to more than 25minutes each. No answer.

Someone help me understand how a premium increases by 125,3% from one year to the next for Key Care Plus!

0
Replies (2)
Discovery Health
Discovery Health's reply28 Dec 2023, 14:01
Official
Dear sizakele S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Dec 2023, 15:38
Official
Dear sizakele S

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team