PS
Prakash S

1 reviews | Active since Apr 2020

24 Dec 2021, 09:18

???

I am waiting for am admission authorisation since the 15th of December My wife was diagnosed with cancer,it’s a new condition and early stages,Discovery health is making our lives miserable, the doctor has met their requests, hence still no authorisation

0
Replies (3)
Discovery Health
Discovery Health's reply24 Dec 2021, 10:43
Official
Dear Prakash S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

PS
Prakash S's update24 Dec 2021, 12:31
Reviewer Update
I have been getting the same response since the 15 December 2021 and nothing has changed with your investigation, yourll should have done an investigation before you debited my account for my first premium, you should be shameless, my wife needs attention, I need answers today, I will next go to the medical board to escalate my queries futher
Discovery Health
Discovery Health's reply24 Dec 2021, 13:11
Official
Dear Prakash S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team