WATCH OUT FOR DISCOVERY! THE AIM IS NOT TO PAY BUT WRING OUT EVERY OUNCE OF EMOTION OUT OF YOU.

It is one hour later after being promised a letter confirming payment of my daughter’s textbooks. This despite the fact that my daughter started attending officially since 10 February 2020 and having called Discovery everyday for 2 weeks trying to try and make sure that the payment is made on time. Dealing with Colleen McCrowdie has been a suicide eliciting experience (fortunately I am stronger than that). I escalated to Fahmida who “assigned” someone else but Colleen the ........’s name kept cropping up. Today’s call made it clear that she is bent on spiting me for real. The payment was made but she password protected the document such that no one would ever be able to open it. She is still struggling herself to open it. In the meantime I continue to lose time to get text books for my daughter. Vodacom and all these companies who are trying to be good employers BEWARE! DISCOVERY IS AS WORST AS THEY COME. Nothing will change while they have employees like Colleen who think they are gold to their clients.