TERRIBLE "Professionals"

-Facility is clean + well kept -Well equipped -Has just about everything you'll need for birthing (low risk)

The only thing that makes this place feel public and "poor" is some of the Midwives' and Nurses' attitude towards the patients (some of the Black African Sr's @ the maternity section), there seems to be a significant lack of BASIC emotional intelligence... They don't know what people are and don't know how to communicate.

If you "don't have the whole day" for your patients, why tf are you working at a place where it's imperative for you to HAVE the whole day? Why not find yourself a different job/paycheck??

When I was in active labour, I couldn't move much or talk much and so I phoned my mom to inform one of the SRs that my water broke since she was sitting close to the reception area (I was in the labour ward)... I guess that seemed to **** them off, apparently I was supposed to ask/send one of the patients I shared the room with instead of my mom, mind you, those patients were also in labour dealing with their own pain...

One of the midwives then came by the door and called me to the front... I had to get up, walk all the way, IN PAIN, and explain myself AT THE RECEPTION, IN FRONT of other patients and SRs. The way they spoke to me made me feel the need to apologize for sending my mom.

They went on to tell me that this isn't a private facility (as if I was blind when I came to the damn clinic) and so I shouldn't expect special treatment (lol). Later on at night, a group of them came to the postnatal section and bul**** me (verbally) into getting more blankets for my baby... Baby had a terrible heat rash the following day. Honestly, whoever's in charge of hiring and managing the staff there needs to be reviewed coz it seems they've made a blunder hiring "professionals" who lack compassion and basic EI.

Went back for proof of birth a few days later since they didn't give it: and the same people kept throwing their weight around, the power struggle is real over there. Do what you gotta do and get the hell out of there.