MG
MOHAMED G

1 reviews | Active since Mar 2024

21 Mar 2024, 20:30

worst company ever

my booking number dc-***, i paid $ 243.99 i booked car a week before when i went pick the car they canceled my booking , so i canceled my trip and they never answer phone calls or they did not want to give me back my money since i did not get my car witch i paid online . they are very bad company , will never use there service again

0
Replies (1)
Discovercars.com
Discovercars.com's reply11 Oct 2024, 16:53
Official
Dear Mohamed, 

Thank you for your message. 
After investigating your case, we decided to refund the entire amount paid on our website, 243.29 USD, as a way of compensating you for this discomfort. 

We hope this gesture minimizes any damage caused. 

I would like to invite you to update your review if your case was resolved as expected. 

We hope to have a new chance to serve you again and provide you with an excellent experience, which is what you deserve.

Yours sincerely,