The whole experience with Discovercars

Hi Peg,  

I’m sorry to hear that your experience with DiscoverCars.com felt frustrating and unhelpful, both on our website and when speaking with our phone support team. That’s not the level of clarity or assistance we aim to provide.  

DiscoverCars.com is a car rental price comparison platform, so we arrange bookings with rental suppliers and support customers before, during, and after pickup—but we understand that if our site or support didn’t make things easier, that’s a real problem we need to address.  

If you’re willing, we’d like to look into what went wrong (for example: difficulties searching or booking on the site, unclear rental conditions, long wait times, or an unsatisfactory support interaction) and see what we can do to improve your case and prevent it from happening again. Please email us at ******* with your booking number and link to this review, and if possible a brief note about what part of the process was most difficult.  

Thank you for sharing your experience with us.  

Regards,
Eva Smith  
Community Manager