1 reviews | Active since Apr 2026
The booking process was good but the supplier is not reputable He gave us a car with out yellow tags so we were informed is not a legal rental tag and then tried to say w scratched the car he went straight to a spot on the car
The booking process was good but the supplier is not reputable He gave us a car with out yellow tags so we were informed is not a legal rental tag and then tried to say w scratched the car he went straight to a spot on the car. Didnt do a walk around went straight to small scratch and said this was done when you went to the jungle. We didnt say we went to a jungle i sent a video showing several scratches same area. He said no we must pay $300 I said I have purchased full insurance. He said no we have to pay and file later. I said no. My sister returning the car doesn’t have the same card He wrote down. So I said you have my card. He said no we have to give him money. I said thats not happening and told my sister to leave so she doesnt miss her flight. I will be leaving this review of your vendor as well as leave on message boards for people coming to Fiji to beware
Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you encountered with the local supplier.
From what you described, it seems there were serious concerns about the vehicle’s legitimacy, the inspection process. DiscoverCars.com works as a comparison platform, connecting customers with rental suppliers, but we always want our partners to treat our customers fairly and professionally.
We’d like to look into this matter further to ensure your case is reviewed properly. Could you please contact us at reviews@discovercars[dot]com with your booking number and any supporting documentation (like the video you mentioned)? Our team will investigate and assist you directly.
Thank you again for bringing this to our attention, and I sincerely apologize for the stress this situation has caused during your travels.
Kind regards,
Sarah Brown
Community Manager
Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you encountered with the local supplier.
From what you described, it seems there were serious concerns about the vehicle’s legitimacy, the inspection process. DiscoverCars.com works as a comparison platform, connecting customers with rental suppliers, but we always want our partners to treat our customers fairly and professionally.
We’d like to look into this matter further to ensure your case is reviewed properly. Could you please contact us at reviews@discovercars[dot]com with your booking number and any supporting documentation (like the video you mentioned)? Our team will investigate and assist you directly.
Thank you again for bringing this to our attention, and I sincerely apologize for the stress this situation has caused during your travels.
Kind regards,
Sarah Brown
Community Manager