1 reviews | Active since Aug 2022
Terrible, avoid
Booked a car for 9 days using Discovercars at Sixt (Booking number: DC-***) At the desk I was missing a physical credit card. They didn’t accept digital card/Apple pay/cash, I was not given the car. I contacted Discovercars support, they weren’t interested to help me at all. After reading Terms and Conditions, I found out, that in case of not receiving the car, I will be getting my money back minus 3 days rent penalty. Discovercars’ support confirmed that. Same day, I got a confirmation letter from Sixt that I haven’t got the car, send it to Discovercars with a request to return the rest, 6-days rental cost. Few days passed, they rep**** they weren’t going to do that at all. Never again I’m using this service. Don’t book through this site.
We are very sorry about this fact. Indeed, the payment policy of our providers is very strict and they do not accept a digital card. This information was available before finalizing the reservation and also after in the voucher. We see that you are trying to get the refund directly with your bank. Contact us after the final decision has been approved at, ***.
Thanks for your message.
Bruno Fernandes
Community Marketing Manager
We are very sorry about this fact. Indeed, the payment policy of our providers is very strict and they do not accept a digital card. This information was available before finalizing the reservation and also after in the voucher. We see that you are trying to get the refund directly with your bank. Contact us after the final decision has been approved at, ***.
Thanks for your message.
Bruno Fernandes
Community Marketing Manager