Reservation was fine but making a modification very difficult

Hi Tom,  

Thank you for your feedback! I'm glad the reservation process went smoothly, though I'm sorry to hear modifying it was challenging. We aim to make every step as seamless as possible and will review this to improve. If you ever need assistance with a change, please reach out, we’re here to help. We appreciate your understanding and look forward to assisting you again.  

Best regards,  
Eva Smith  
Community Manager