J
Janice
1 reviews | Active since Mar 2026
06 Mar 2026, 16:43
I would not recommend
I would not recommend. I was sold something called “full coverage” that only has $3500 in coverage on it. So I had to pay for actual full coverage at the airport
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Discovercars.com's replyOfficial
23 Mar 2026, 23:26Hi Janice,
I’m sorry to hear how disappointing and confusing this was; especially being told you had “full coverage” and then realizing at the airport that the protection limit wasn’t what you expected, which led to extra costs.
On DiscoverCars.com, “Full Coverage” is an additional protection product purchased online that reimburses covered costs (up to the limit shown in your booking documents). This doesn’t always remove the need for any mandatory security deposit.
We’d like to review your specific booking to confirm exactly what was included. Please email us at ******* with your booking and link to this review and if possible attach any receipts or paperwork showing what you were asked to buy at the airport.
Thank you for sharing your experience with us — we’ll do our best to clarify this and help.
Regards,
Eva Smith
Community Manager
I’m sorry to hear how disappointing and confusing this was; especially being told you had “full coverage” and then realizing at the airport that the protection limit wasn’t what you expected, which led to extra costs.
On DiscoverCars.com, “Full Coverage” is an additional protection product purchased online that reimburses covered costs (up to the limit shown in your booking documents). This doesn’t always remove the need for any mandatory security deposit.
We’d like to review your specific booking to confirm exactly what was included. Please email us at ******* with your booking and link to this review and if possible attach any receipts or paperwork showing what you were asked to buy at the airport.
Thank you for sharing your experience with us — we’ll do our best to clarify this and help.
Regards,
Eva Smith
Community Manager
Discovercars.com's reply23 Mar 2026, 23:26
Official
Hi Janice,
I’m sorry to hear how disappointing and confusing this was; especially being told you had “full coverage” and then realizing at the airport that the protection limit wasn’t what you expected, which led to extra costs.
On DiscoverCars.com, “Full Coverage” is an additional protection product purchased online that reimburses covered costs (up to the limit shown in your booking documents). This doesn’t always remove the need for any mandatory security deposit.
We’d like to review your specific booking to confirm exactly what was included. Please email us at ******* with your booking and link to this review and if possible attach any receipts or paperwork showing what you were asked to buy at the airport.
Thank you for sharing your experience with us — we’ll do our best to clarify this and help.
Regards,
Eva Smith
Community Manager
I’m sorry to hear how disappointing and confusing this was; especially being told you had “full coverage” and then realizing at the airport that the protection limit wasn’t what you expected, which led to extra costs.
On DiscoverCars.com, “Full Coverage” is an additional protection product purchased online that reimburses covered costs (up to the limit shown in your booking documents). This doesn’t always remove the need for any mandatory security deposit.
We’d like to review your specific booking to confirm exactly what was included. Please email us at ******* with your booking and link to this review and if possible attach any receipts or paperwork showing what you were asked to buy at the airport.
Thank you for sharing your experience with us — we’ll do our best to clarify this and help.
Regards,
Eva Smith
Community Manager