X
Xolile
1 reviews | Active since Dec 2025
10 Dec 2025, 21:09
Extra charge
My rental fee was R14 733.88 but on the payout at my surprise they charged me -R15 118.77 and that mouth was a shock to me was never mentioned anywhere so I felt ****med ..
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Replies (1)
Discovercars.com's replyOfficial
11 Dec 2025, 17:21Hi Xolile,
I’m truly sorry to hear about your experience and that the amount charged differed from what you expected.
Please allow me to clarify that DiscoverCars.com operates as a car rental comparison platform, partnering with hundreds of providers to bring you the best deals.
I’d like to look into your case further and ensure everything is thoroughly reviewed. Please email us your booking number and any relevant documents, such as receipts or payment confirmation. You can reach us at ***. We’ll do everything in our power to investigate.
Thank you for sharing your experience with us, and I hope we can turn it around for you.
Best regards,
Eva Smith
Community Manager
I’m truly sorry to hear about your experience and that the amount charged differed from what you expected.
Please allow me to clarify that DiscoverCars.com operates as a car rental comparison platform, partnering with hundreds of providers to bring you the best deals.
I’d like to look into your case further and ensure everything is thoroughly reviewed. Please email us your booking number and any relevant documents, such as receipts or payment confirmation. You can reach us at ***. We’ll do everything in our power to investigate.
Thank you for sharing your experience with us, and I hope we can turn it around for you.
Best regards,
Eva Smith
Community Manager
Discovercars.com's reply11 Dec 2025, 17:21
Official
Hi Xolile,
I’m truly sorry to hear about your experience and that the amount charged differed from what you expected.
Please allow me to clarify that DiscoverCars.com operates as a car rental comparison platform, partnering with hundreds of providers to bring you the best deals.
I’d like to look into your case further and ensure everything is thoroughly reviewed. Please email us your booking number and any relevant documents, such as receipts or payment confirmation. You can reach us at ***. We’ll do everything in our power to investigate.
Thank you for sharing your experience with us, and I hope we can turn it around for you.
Best regards,
Eva Smith
Community Manager
I’m truly sorry to hear about your experience and that the amount charged differed from what you expected.
Please allow me to clarify that DiscoverCars.com operates as a car rental comparison platform, partnering with hundreds of providers to bring you the best deals.
I’d like to look into your case further and ensure everything is thoroughly reviewed. Please email us your booking number and any relevant documents, such as receipts or payment confirmation. You can reach us at ***. We’ll do everything in our power to investigate.
Thank you for sharing your experience with us, and I hope we can turn it around for you.
Best regards,
Eva Smith
Community Manager