D'ONT use discovercars.com

Dear Brian,
 
We apologize for any harm caused.
I tried to find your booking using your name to better understand your situation, but I couldn't.

We have a customer support team that works 24/7.

Not only that, but we respond to emails, telephone calls, and chats.
Whenever the customer has any questions, we are here to help.
Our customers are our priority, and that's why we care about them.

Note that we have thousands of confirmed reservations every day, with satisfied customers.

We understand that even though we do our best, the customer experience is not always what we would like.

I would like to analyze your case again and find a way to compensate you for this situation.

Send me a message at *** with the following information:

1. Link to this review.
2. Reservation number in the format DC-#######.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)

I am waiting for your message to resolve this issue.

Bruno Fernandes,
Community Manager