RP
Robain P

1 reviews | Active since Apr 2010

28 Jun 2021, 10:06

DO NOT book car rental with these people

DO NOT book car rental with these people, they advertise "free cancellation", and "24/7 support" but when you cancel they got stories, and if you phone the support number a recording tells you to email their support, and they only respond a week later!! I paid R3800 for a rental and I got the dates wrong so immediately after paying I canceled to re-book the correct dates, and they gave me only R800 credit towards my next booking! I will never book with them again so even that is lost!! I WANT MY FULL REFUND People, don't be caught!

0
Replies (1)
Discovercars.com
Discovercars.com's reply23 Dec 2022, 21:40
Official
Dear Robain, 

I see in our system that we refunded back to the card as requested. We are giving you an extra credit of 50 euros to be used on our website for your next booking.

Bruno Fernandes
Community Marketing Manager