AA
Ashwin A
1 reviews | Active since Dec 2025
08 Dec 2025, 15:58
Car rental
The car I requested and paid a deposit, I did not receive. They took payment and sign documents in full then presented me with a different vehicle . The customer service by administration was very poor and it seems that I was being ****** by this company. I had my family with me and felt very unsafe and in danger because of the way spoke and behaved. I do not recommend this company and trust the website.
Helpful (0)
Replies (1)0
Replies (1)
Discovercars.com's replyOfficial
09 Dec 2025, 18:25Hi Ashwin,
We are truly sorry to hear about your experience and the inconvenience you and your family faced during your trip. Your safety and satisfaction are extremely important to us.
Please allow us to clarify that DiscoverCars.com is a rental car price comparison platform that helps customers book with trusted rental suppliers. While we partner with suppliers to ensure a smooth rental process, we don’t own or manage the vehicles or the rental locations.
We take very seriously any issues reported with the vehicle or the behavior of the rental staff. We would like to investigate this further on your behalf to address these concerns properly. Could you kindly email us at *** with your booking number, link to this review, and any additional information about the situation? This will help us take the necessary steps to evaluate the matter.
Thank you for bringing this to our attention. We are committed to improving your experience and hope to find a satisfactory outcome for you.
Kind regards,
Eva Smith
Community Manager
We are truly sorry to hear about your experience and the inconvenience you and your family faced during your trip. Your safety and satisfaction are extremely important to us.
Please allow us to clarify that DiscoverCars.com is a rental car price comparison platform that helps customers book with trusted rental suppliers. While we partner with suppliers to ensure a smooth rental process, we don’t own or manage the vehicles or the rental locations.
We take very seriously any issues reported with the vehicle or the behavior of the rental staff. We would like to investigate this further on your behalf to address these concerns properly. Could you kindly email us at *** with your booking number, link to this review, and any additional information about the situation? This will help us take the necessary steps to evaluate the matter.
Thank you for bringing this to our attention. We are committed to improving your experience and hope to find a satisfactory outcome for you.
Kind regards,
Eva Smith
Community Manager
Discovercars.com's reply09 Dec 2025, 18:25
Official
Hi Ashwin,
We are truly sorry to hear about your experience and the inconvenience you and your family faced during your trip. Your safety and satisfaction are extremely important to us.
Please allow us to clarify that DiscoverCars.com is a rental car price comparison platform that helps customers book with trusted rental suppliers. While we partner with suppliers to ensure a smooth rental process, we don’t own or manage the vehicles or the rental locations.
We take very seriously any issues reported with the vehicle or the behavior of the rental staff. We would like to investigate this further on your behalf to address these concerns properly. Could you kindly email us at *** with your booking number, link to this review, and any additional information about the situation? This will help us take the necessary steps to evaluate the matter.
Thank you for bringing this to our attention. We are committed to improving your experience and hope to find a satisfactory outcome for you.
Kind regards,
Eva Smith
Community Manager
We are truly sorry to hear about your experience and the inconvenience you and your family faced during your trip. Your safety and satisfaction are extremely important to us.
Please allow us to clarify that DiscoverCars.com is a rental car price comparison platform that helps customers book with trusted rental suppliers. While we partner with suppliers to ensure a smooth rental process, we don’t own or manage the vehicles or the rental locations.
We take very seriously any issues reported with the vehicle or the behavior of the rental staff. We would like to investigate this further on your behalf to address these concerns properly. Could you kindly email us at *** with your booking number, link to this review, and any additional information about the situation? This will help us take the necessary steps to evaluate the matter.
Thank you for bringing this to our attention. We are committed to improving your experience and hope to find a satisfactory outcome for you.
Kind regards,
Eva Smith
Community Manager