MC
Michal C

1 reviews | Active since Apr 2026

06 Apr 2026, 17:29

Booked a rental through DiscoverCars

Booked a rental through DiscoverCars.com via Kayak with a confirmed total of $340.63 ($268.96 upfront, $71.67 due at pickup). At the counter, I was forced to pay an additional $236.18 in undisclosed fees just to get the car. This was never included in the total price shown during booking. That’s misleading and feels like classic “drip pricing.” I had my disabled younger sister with me and we were stuck waiting over an hour while I tried to sort it out. In the end, I had no choice but to pay significantly more than agreed. This experience caused unnecessary stress and financial harm. Be very careful when booking through this platform. The advertised total price may not reflect what you’ll actually pay at pickup.

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Replies (1)
Discovercars.com
Discovercars.com's reply06 Apr 2026, 18:56
Official
Hi Michal,

Thank you for your feedback, and we apologize for any inconvenience caused.

Our post-rental team have received your claim, and are currently looking into your case. 

If you have not received a response from us within five business days, please email *** directly, and we will be happy to assist you further.

Regards,
Eva Smith 
Community Manager