EK
Erkan K
1 reviews | Active since Mar 2024
04 Mar 2024, 22:11
Be Aware of this website
I would give zero stars if i could. The price that was advertised is not the price we paid. The price was 3x more expensive than what we booked online. The car company refused to accept the insurance policy we bought from discovercars and would not release the car until we purchased the insurance from them. This company is a ****. save yourself and your wallet dont book with them. The price will be lowest online but they will charge you more on arrival.
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Replies (1)
Discovercars.com's replyOfficial
11 Oct 2024, 17:01Dear Erkan,
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
Discovercars.com's reply11 Oct 2024, 17:01
Official
Dear Erkan,
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager