BF
Brandon F
1 reviews | Active since Jan 2011
07 Jul 2024, 09:22
Avoid like the Plague. They mislead
Got a rental through them at one price then when I got to the car rental company I actually had to pay a totally different much higher price. They basically ****med me 80 euro to book through them. Do not use them. You are warned! Go directly to the car rental company and rent from them only.
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Replies (1)
Discovercars.com's replyOfficial
11 Oct 2024, 16:48Dear Brandon,
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
Discovercars.com's reply11 Oct 2024, 16:48
Official
Dear Brandon,
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager
We apologize for any unexpected situation.
Please keep in mind that when the main driver has the obligatory documents, no extra amount can be charged, and the provider cannot deny the delivery of the vehicle.
We inform customers which documents will be required before the customer finalizes the purchase under rental conditions.
This information is located in blue, just below the photo of the vehicle.
I want to evaluate your reservation and find a possible way to compensate you for any unforeseen circumstances, but for that, I need your booking number.
Send me a message at *** with the following information:
1. Link to this review.
2. Reservation number.
(If you are not sure what your reservation number is, you can share with us the email address used for the reservation and the main driver's full name.)
Thank you for your feedback.
Bruno Fernandes,
Community Manager