Horrible customer experience with Discount Decor.

Absolutely appaling customer service from Discount Decor. We ordered 3 tables and when delivered, pieces were missing. After contacting Discount Decor, they blamed the courier company for losing one of the parcels. The courier company produced paperwork showing that they only picked up one parcel and since their routines force them to register each parcel they couldn't have picked the missing one up. Even when presented with this, Discount Decor kept blaming the courier and refused to send the missing pieces. It's now 3 weeks later and we get nothing but unhelpful answers and unwillingness to help out.

This is not how you do customer service. It would've been very easy for Discount Decor to turn this to a pleasant experience and create brand ambassadors rather than disgruntled customers.